FREQUENTLY ASKED QUESTIONS

1. What materials are used in your products?

Our products are crafted from premium materials, including luxurious Thuya wood, Cedar, and high-quality fabrics. Each material is carefully selected to ensure durability, elegance, and a connection to traditional Moroccan craftsmanship.

2. Do you offer worldwide shipping?

Yes, we proudly ship worldwide.

If the item is available in stock, we usually process and ship it within 1 business day. Delivery typically takes 3–5 business days with express shipping services.

For custom or made-to-order items, production usually takes between 2–4 weeks before shipping. Once your order is ready, we will send you the tracking number so you can follow the delivery.

3. Can I customize my order?

Absolutely! Many of our products, such as jewelry boxes, Coffee Tables, Vintage Doors, can be personalized with engravings or custom finishes. Please contact us at Support@atlasmusecrafts.com for details.

4. What is your return policy?

We accept returns within 30 days of receipt for both defective and non-defective items, provided they are unused and in original condition. Please refer to our Return Policy for more details or contact us for assistance.

9. How can I contact customer support?

You can reach our support team via email at Support@atlasmusecrafts.com or through the contact form on our website. We are committed to responding promptly to your inquiries.

CONTACT US FOR ANY QUESTIONS